1) How do I place and receive my customised order?

To Place the Custom Order : Click our Design Studio Tab in the homepage and start designing your own or upload your design file.Choose the desired product and size.Click on the ‘Proceed’ button. Fill in your shipping address, choose the payment mode and place your order.

You Receive your order : We will ship your order to the mentioned shipping address. We have tie-ups with reputed Courier Services and your product reaches at your doorstep.

2) In how many days will I receive my order?

An e-mail will be sent to you once you place the order. However, the order will be accepted and sent to you once your credit card/debit card payments and address details have been approved and verified,unless it’s a COD. You can expect your order to be delivered in 5-7 working days.

3) How do I track my order?

We will send Tracking number of your package via e-mail specified in the order form, rest you can track it in the respective Logistics website.

4) Cancellation of Orders

You can cancel your order from your registered account before it gets shipped. If your order is shipped already, unfortunately we wouldn’t be able to cancel it.

5) Do you have COD option?

Yes! For COD orders, you will be levied Cash Collection Charges of Rs.60.

6) Returns & Refunds:

Our return policy lasts for 7 days. If it exceeds more than 7 days from the day you receive the package, we are sorry for not offering you a refund or exchange. To be eligible for a return, your product must be unused and in the same condition when received. Any product which is not in its original condition, damaged or any missing parts found are not acceptable. If the tags are removed, we consider the product is used and will not be eligible for return or exchange. Choose to self-ship your returns, you are requested to pack the items securely to prevent any loss or damage during transit. For all self-shipped returns, we recommend you to do it through a reliable local courier service.The refund procedure will be initiated within 24 hours once we receive your product. Once initiated, the amount will be transferred in your bank account within 5-7 working days.Returns & Refunds not accepted for Personalised Orders.

7) How can I place Bulk Orders?

We undertake Bulk Orders according to your requirement. For further details, please visit our  Bulk Order Instant Quote.

8) Do you Deliver Worldwide?

Yes ! We use reputed courier services like Fedex, DHL, Aramex for Express Shipping. You can find the shipping charges by selecting your country on the order page. Shipping cost may vary depending on the location.

9) I wish to Buy your Products in wholesale for my store !

Save money when you buy in bulk!
A bulk order can be placed by anyone from anywhere in the world and will be delivered anywhere in the world.
You can have a look on our JOPO collections which are featured on our website and order in packs..
Contact us with your name, company/Store name, email, phone number, shipping address and the products that you are interested in. Once we receive your request, you will soon receive a call/email from us with product and pricing details.